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GENERIC QUESTIONS
Where can I purchase Italkero products? All you need to do is contact our Agents, Italkero or visit www.italkero.it to find the nearest sales point. Back to Generic - Back to start Who is your regional representative? All you need to do is contact our Agents, Italkero or visit www.italkero.it . Back to General - Back to start Is verification obligatory for validating the guarantee? YES ALWAYS! Verification is obligatory and must be provided free of charge by the Italkero Authorised Technical Assistance Centre. Back to Generic - Back to start In the event that your Technical Assistance Centres are not authorised to sell, who do I need to contact for purchasing your devices or spare parts? All you need to do is contact Italkero, your regional agent or visit our web site www.italkero.it. INDIVIDUAL GAS FIRED HEATERS
Can I install a gas fired heater beneath a window? YES you can! All you need to do is carry out the installation in compliance with the 7129 regulations. Back to Heaters - Back to Start Can I install a gas fired heater in a joint-owned block of flats? Certainly, all you have to do is request authorisation from the administrator of the block, in exactly the same way you do when doing external work on a building. Back to Heaters - Back to Start Can I install a gas fired heater in a bathroom? YES you can! All you need to do is carry out the installation in compliance with the 7129 regulations. Back to Heaters - Back to Start How many gas fired heater can I install in a single apartment? There are no limits, it depends on the size and height of the room to be heated. Back to Heaters - Back to Start Does the heater also work without the mains supply? YES, Italkero has two types of heaters (three Echo XN models and three Echo XC models), that do not require electricity in order to function. Back to Heaters - Back to Start Do gas fired heater require a periodical maintenance programme just like boilers? Italkero always recommends maintenance, at least once a year to assure the correct function of the device. Back to Heaters - Back to Start Can I move and reinstall a gas fired heater? If yes, is it necessary to contact an authorised assistance centre? Certainly, you can dismantle and reinstall in a new residence, with the aid of our qualified staff, who will leave an Installation Certificate certifying that the device has been correctly installed. Back to Heaters - Back to start In the event the pilot light goes out, what security devices does the heater possess? We have two types of security devices:
Back to Heaters - Back to Start Can I connect heaters in series? What is the maximum limit? You can install heaters in series by purchasing the appropriate accessory KIT. How many? An infinite number, the only limit is the number of rooms available and the size of the rooms where you are installing the devices. Back to Heaters - Back to Start Can I install the heaters in a Historic Centre? YES, certainly! National law speaks clearly and naturally eliminates any “prohibitions” expressed in eventual circular letters by the council; except in the case of exceptional circumstances, not listed in the national regulations act. Back to Heaters - Back to Start May I paint or personalise the appliance? Yes, now you can. Italkero has created and added a complete series of accessories to its catalogue to make your appliance unique. Back to Heaters - Back to Start What does Sealed Chamber mean? The Sealed Chamber identifies the combustion chamber inside the device, guaranteeing total safety by stopping the leakage of combustion gases inside the room where the device is installed. Torna a heaters - Torna all'inizio It means the possibility of having two power levels inside the appliance. In this way the user can choose between a minimum or maximum power level depending on their requirements. Back to Heaters - Back to Start I do not have much room space and I need to heat a bathroom, are there any small heaters available? YES; of course! Italkero has carefully studied this problem and has created two solutions: A room sealed heater is a device that can be installed on the ceiling, that takes advantage of the height of the room rather than occupying the floor space. A very small and slim line, wall-mounted room sealed heater (Echo XC). Back to Heaters - Back to Start What is the difference between Natural and Forced? In balanced flue heaters combustion occurs without force and therefore in a natural manner. These devices are wall-mounted. In Gas fired heaters combustion occurs by force thanks to a combustion ventilator. These devices can be wall or ceiling mounted. Back to Heaters - Back to Start What is the maximum tube length for a Natural heater? The tubes are direct, concentric and can arrive up to a maximum length of 90 cm. Back to Heaters - Back to Start What is the maximum tube length for a gas fired heater. The tubes can be curved, split and arrive up to maximum length of 15m. Back to Heaters - Back to Start Are the discharge and suction pipes always concentric, or can they be divided? The discharge/suction of balanced flue heaters are always concentric while for the Gas fired heaters you can choose between parallels or single separate pipes. Back to Heaters - Back to Start Can I fit the discharge outlet on the roof? YES of course you can! But only with wall or ceiling mounted Gas fired heaters . Back to Heaters - Back to Start Is it possible to fit the discharge terminals so they do not protrude from the wall? YES! Italkero has carefully studied some special terminal accessories for fitting the discharge and suction pipes directly inline with the wall, making them almost invisible. Back to Heaters - Back to Start The wall is wood-panelled, can I install your heater? Certainly, Italkero has studied and solved this problem, by creating a special KIT that distances the device from the wall, and therefore protecting the wood. Back to Heaters - Back to Start How do I calculate the correct tube length so the device will work correctly? Back to Heaters - Back to Start Italkero has studied a very simple module/plan for calculating the length of the tubing for a correct installation of the device. All you need to do is contact a Technical Assistance Centre or visit our web site www.italkero.it. Back to Heaters - Back to Start Is it necessary to insulate the gas exhaust flue line? YES ALWAYS! The insulation of the discharge pipe must always be carried out to avoid the formation of condensation, that could cause the malfunction of the gas fired heater. Back to Heaters - Back to Start Can the heaters be installed anywhere (e.g. in the town/city, in the country, by the sea etc.,)? YES! As long as you carry out the installation in compliance with the laws in act in your country. Back to Heaters - Back to Start
Is maintenance of indoor heaters and generators obligatory by law? NO! But it is certainly advisable to carry out a thorough and frequent maintenance of the device (at least once a year) in order to assure the correct function of the device over time. EVAPORATIVE SYSTEMS
They are devices used for industrial cooling and function on the basic principals of evaporation, water is absorbed by the lateral panels of the device and cools the air that passes across the surface. What does evaporative cooling without the use of refrigerating gas mean? Evaporative cooling, functions on the basic principals of evaporation. Water is absorbed by the lateral panels of the device and cools the air that passes across the surface. Back to Evaporators - Torna all'inizio How much does a heating system with an Evaporative Cooler cost? Savings guaranteed, the running costs are 80% less than a standard air-conditioning system. Back to Evaporators - Back to Start Can Evaporative Coolers be canalised? Certainly, it is one of its key characteristics, for bringing cool air only where you need it! Back to Evaporators - Back to Start Are there any mobile Evaporative Coolers? Amongst this ample range of evaporators there is also a trolley version called BREEZair EA. VARIOUS
Is there a gas heater unit that also has R410a air-conditioning? YES! Italkero has created and patented two multi use devices that combine the warmth of a gas fired heater, and the cool air of an air-conditioner.
Back to Various - Back to Start Is it possible to heat a large room with a gas generator without occupying too much room space? Now YOU CAN! Italkero has just launched on the market, an innovative, compact, and highly efficient Gas Generator. CUBIC is an ideal solution for those with limited room space. This model is 1/3 smaller than standard generators, but it can also be used in larger rooms, that require a device that does not take up excessive room space. Back to Various - Back to Start Is it possible to buy the fan heater unit single? Of course you can! Italkero has an entire range of products (AIRfox), with varying characteristics and power outputs in its catalogue. Back to Various - Back to Start Is it possible to buy just the heater unit? Certainly! Italkero has a wide range of products (SEAL e DUAL), with varying characteristics and power outputs in its catalogue. Back to Various - Back to Start Are there any heating devices for heating outdoor areas? YES! Italkero has successfully responded to this request by creating: Mobile Gas Fired Heater with wheels, fixed, or the extremely innovative hanging version, that is fired by Natural Gas or LGP gas. |
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